Terms of Use. The peak quarterly revenue was $6.2B in 2022(q3). [35] Some economists and activist groups have claimed that high ticket prices are due to a lack of competition within the music industry. [4][5] The company originally licensed computer programs and sold hardware for ticketing systems. Ticketmaster's revenue growth from 2010 to 2022 is 229.43%. The rapid growth of Internet users across the globe has provided bright prospects for e-marketers. 1. Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. Employees 1.0-5.0K Agree? //]]>. Ticketweb, Get Me In!, Seatwave, Ticketmaster Sport, and Universe are additional Ticketmaster businesses that are active in the United Kingdom. [73][74] In a related case, Ticketmaster filed suit against its liability insurance carrier, Illinois Union Insurance Company, a subsidiary of ACE Limited, in 2010 for failing to aid in its defense in the 2003 suit. The overall process has become easy, reliable, quick, and safe. Ticketmaster also owns and operates TicketWeb, a ticketing website geared towards independent venues. Earnings Webcast. What is the annual revenue of Ticketmaster Nederland? [64], In July 2019, a report by Billboard revealed a strategy by Live Nation, Ticketmaster's parent company, to secretly bypass placing certain tickets for sale on the primary market and instead, place them directly on resale sites "without giving fans a chance to buy them through normal channels at face value. You can change your cookie settings at any time. [111], For the Eurovision Song Contest 2023 in Liverpool in May 2023, the European Broadcasting Union (EBU) and the host broadcaster BBC partnered with Ticketmaster. Ticketmaster has 6,678 employees, and the revenue per employee ratio is $2,497,941. Ease associated with purchasing tickets through Internet-enabled smartphones and tablets has completely changed the dynamics of ticketing services. Everybody starts on a free plan, and you can stick to it forever. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. Mobile movie ticketing services are expected to emerge as a key revenue-generating segment over the forecast period in North America, due to consumer convenience and accessibility associated with the purchase of movie tickets. You can see that with each new investment, there has been more money rasied at Ticketmaster. She said that she was "not going to make excuses for anyone because we asked [Ticketmaster], multiple times, if they could handle this kind of demand and we were assured they could." Income Statement :: Live Nation Entertainment (LYV) [33], In November 2020, Ticketmaster announced it will check the COVID-19 vaccination status of ticket buyers before issuing passes when live events return in 2021. ticketmaster.com is ranked #1 in the eCommerce & Shopping > Tickets category and #317 Globally according to March 2023 data. Digital projection combined with satellite delivery allows exhibitors to expand their product offerings, including the presentation of 3-D content and alternative entertainment. They also focus on forming tie-ups with banks and mobile wallet providers to lure customers into buying tickets from their portals. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. The increasing trend of using the Internet for bookings and reservations is expected to significantly bolster the market. His tactics have earned him some foes, but even critics admit he has transformed the industry. "[54] That same year, musician Bruce Springsteen complained of a conflict of interest between Ticketmaster and TicketsNow after fans were directed to TicketsNow once tickets to his concert sold out on Ticketmaster.com. It provides ticketing services for concerts, sports, arts, theatre, family, and other events. [85] In less than an hour of availability, the ticketing platform's servers were "unable to answer", with users "either completely logged out or in a queue 2,000-plus people strong that appeared frozen." online ticket marketplace where fans can buy and sell tickets to sports, concerts, and Show more Global Rank # 2,592 647 Country Rank # 527 109 United States Category Rank # 5 2 eCommerce & Shopping > Tickets (In United States) Connect this website Total Visits 23.0M Bounce Rate 53.10% Pages per Visit 3.29 Avg Visit Duration 00:02:42 Company The majority of visitors are between the ages of 25 and 34. [20], In February 2009, Ticketmaster entered into an agreement to merge with event promoter Live Nation to form Live Nation Entertainment. Ticketmaster.com Visitors use the platform for three minutes and 18 seconds on average. Key events covered under the scope of the online event ticketing market include movies, sports, music concerts, stand-up comedy shows, theater, dance, and opera shows. Knowing that every second there are 18 new transactions through Ticketmaster. It entertains more than 1 billion digital visitors annually and offers over 500 million tickets through the website and official app! [40] Utilizing such subterfuge to extract additional revenue from fans without arousing direct backlash towards themselves has become increasingly important for artists. Looking at 2020, I am confident in Ticketmasters ability to extend that leadership position globally as we add more customers, ticket more events and expand our digital ticketing footprint.. The Asia Pacific region is expected to witness significant growth over the forecast period, due to increasing penetration of internet and smart devices. Prominent sports events such as the National Football League (NFL), the FIFA World Cup, the Olympics Games, ICC Cricket World Cup, and the Premier League (PL) have a massive fan following. [83], On November 15, 2022, the first day of pre-sale of tickets to verified fans for the US leg of the Eras Tour (2023) by American singer-songwriter Taylor Swift,[84] Ticketmaster's official website crashed following "historically unprecedented demand with millions showing up", halting the pre-sale. Furthermore, the proliferation in technology is transforming the overall industry dynamics. [9][7], In 1998, USA Networks Inc., later named InterActiveCorp (IAC), purchased a majority stake in Ticketmaster. The world of eCommerce for entertainment will be connecting, in-person at our 11th annual TheTicketingBusiness Forum on 18-19 April in Manchester, UK. This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. Live Nation has reported revenue growth of 7% to $11.5bn in 2019, with a 10% rise in ticket sales year-on-year to 38 million. Ticketmaster has made 5 investments. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. The Ticketmaster Nederland annual revenue was $5 million in 2021. Annual Reports :: Live Nation Entertainment (LYV) Ticketmaster peak revenue was $16.7B in 2022. 2000 San Francisco California San Francisco Bay Area Private Subsidiary of viagogo Entertainment, Inc. Software, Internet & Computer Services Online Marketplace 7372 7373 NAICS listing http://www.stubhub.com/ Est. [22] The new company, which would be called Live Nation Entertainment, would also be subject to provisions for 10 years that prevented it from retaliating against venues that partnered with competing ticketing firms. The witnesses prosecuting Ticketmaster included Jerry Mickelson, the president of JAM Creative Productions; and Jack Groetzinger, co-founder of SeatGeek. [36][42], In 2013, the jam band The String Cheese Incident gave fans money to purchase 400 tickets to one of its shows in order to resell them on its own site with fewer fees. [122][128], Ticketmaster has been the ticketing provider for the National Football League (NFL), National Hockey League (NHL) and the National Basketball Association (NBA). [94], In December, a group of Swift's fans, called "Swifties," filed a lawsuit against Ticketmaster and its parent company Live Nation, accusing them of fraud, anti-trust violations, and price-fixing. Highlights (year-over-year) Revenue Up 10% for the Quarter to $3.2 Billion Operating Income Up 27% for the Quarter to $172 Million Adjusted Operating Income Up 23% for the Quarter to $319 Million 73 Million Concert Tickets Sold for 2019 Shows, Up Over 4 Million through mid-July Sponsorship & Advertising Committed Net Revenue Up 18% Year-to-Date Ticketmaster Entertainment, Inc. Audited Consolidated Financial - SEC It looks a bit crazy, doesn't it? Website ranking helps evaluate the value of a business . [113] Tickets for the contest's final sold out in 36 minutes, with the remaining available shows selling out around an hour later. Ticketmaster's peak revenue was $16.7B in 2022. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Ticketmaster is the official ticketing partner of the NHL, NFL, NBA, USTA, PGA Tours, a number of MLB and MLS teams, and artists and venues around the world. The ratio of male-female Ticketmaster users is almost perfectly balanced. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The company went as high as $26 billion in 2021, as previously mentioned. Stubhub's estimated annual revenue is currently $232.2M per year. A large media company with 6,678 employees and an annual revenue of $16.7B, Ticketmaster is headquartered in West Hollywood, CA. Ticketmaster: Rocking The Most Hated Brand In America - Fast Company By continuing past this page, you agree to our terms of use. Ticketmaster - Wikipedia [95], On December 9, 2022, the day of Bad Bunny's first concert of his World's Hottest Tour in Mexico City, an unprecedented number of tickets were cancelled, affecting a considerable group of concertgoers, whose tickets were confiscated and destroyed. [55][56] In 2018, the United States Department of Justice began reviewing complaints by AEG that claimed the company had engaged in anti-competitive practices. In the lawsuit, fans demanded $2,500 for each violation, which could potentially amount to several million in total. . The movie ticketing segment is also characterized by a high degree of competition among service providers. COVID-19 shall accelerate the demand for agile and flexible work styles and further push the adoption of communication services that tend to improve work-life balance. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. [104] Free Britney America, a D.C. organization that was part of the Free Britney movement, protested outside the U.S. Capitol during the hearing "in support of ending Ticketmaster-Live Nation's monopoly over the live event and ticketing industry. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The cookie is used to store the user consent for the cookies in the category "Analytics". RT=Real-Time, EOD=End of Day, PD=Previous Day. View contact profiles from Ticketmaster Popular Searches Ticketmaster In 2010, it merged with Live Nation under the name Live Nation Entertainment.[2]. However, in 2020 the company. On the flip side, telecom regulators worldwide have postponed their plans of 5G spectrum auction amidst the global pandemic. Mobile booking is perceived as a simpler task compared to traditional online booking via computers. [48][49] Chuck Philips, a reporter who covered the issue,[50][51][52][53] was told by sources close to the case that the investigation was closed due to a combination of a shortage of resources and the case being difficult and having uncertain prospects. 2023 Live Nation Worldwide, Inc. All rights reserved. Contact Who is Ticketmaster Headquarters 9348 Civic Center Dr, Beverly Hills, California, 90210, United States Phone Number (310) 867-7000 Website www.ticketmaster.com Revenue $2.4B Industry Retail General Retail Ticketmaster's Social Media Is this data correct? Ticketmaster has a revenue model that makes money in just one way; by collecting a percentage of all tickets sold on their platform. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. In 2022, Ticketmaster reported an incredible success, with revenue of $12.3 billion - a staggering increase from the $6.3 billion reported in 2021. It costs you nothing to try SignHouse! [114] Following this, tickets were available on third-party resale platforms such as Viagogo, with a general admission standing ticket for the final, originally priced at 380, being sold for up to 11,800. Suppliers across the globe are opting for various measures to stay competitive in the emerging market. Their most recent acquisition was ThaiTicketMajor on Jul 21, 2022. [112] Prior to the ticket booking platform going live, many users complained that the Ticketmaster website had crashed with a 500 error. SME's reported revenue rose by nearly 24% to 1.38 trillion yen ($10.16 billion) and operating income rose nearly 25% to 263 billion yen ($1.94 billion) for the fiscal year 2022, making it the . This cookie is used for the website live chat box to function properly. Media - Ticketmaster On average, employees at Ticketmaster stay with the company for 3.1 years. [87], Fans and customers online widely criticized Ticketmaster for a flawed ticketing model that obstructed them from purchasing tickets. The company currently specializes in the Entertainment, Application Software, E-commerce areas. [5] Under Rosen, the company moved into publishing and set up a travel agency and acquired rival Ticketron in 1991, making it the market leader. Ticketmaster.com gets most of its social media traffic from YouTube, followed by Facebook and Twitter (Desktop). India is a lucrative market for movie-ticketing service providers as new movie releases result in long queues at theaters for advanced bookings. She concluded that she is taking the necessary measures to resolve the issue and resume the sale. Please fill out the form below for a free PDF report sample & Key companies in the industry are forming partnerships with financial institutions, such as digital wallet service providers and banks, for providing additional offers to customers, thereby leading to increased traffic and financial transactions on websites. On Ticketmaster.com, desktops drive 18.6% of visits, while 81.4% of visitors come from mobile devices. Operating Free Cash Flow Up 3.9x to $1.8 Billion, Adjusted Free Cash Flow Up 94% to $967 Million, Converting 69% of AOI. ", "Ticketmaster Has Its Own Secret 'Scalping Program,' Canadian Journalists Report", "Ticketmaster Responds to Senate Letter Investigating Resale Controversy: Exclusive", "Ticketmaster Faces Class-Action Lawsuit After Scalping Report", "Secretly Recorded Phone Call Offers Window Into How Live Nation Helped Metallica and Other Artists Place Tickets Directly On Resale Market", "Ticketmaster data breach: Thousands of customers may be affected", "Ticketmaster admits personal data stolen in hack attack", "Ticketmaster admits user data was stolen in breach", "The Ticketmaster breach what happened and what to do", "The Ticketmaster hack is a perfect storm of bad IT and bad comms", "Ticketmaster warns Australian customers of possible data breach", "Chat bot opens door to Ticketmaster payment card hack", "Ticketmaster Agrees to Tentative Settlement", "Ticketmaster voucher settlement was a debacle and it will get worse - MoneySmart - the Buffalo News", "Ticketmaster LLC Locks Horns with ACE Group Company Over Errors and Omissions Coverage", "Ticketmaster Canada Settles Deceptive Pricing Lawsuit for $3.4 Million", "Ticketmaster to pay $10 million in fines after admitting to illegally accessing competitor's computers", "Ticketmaster admits it hacked rival company before it went out of business", "Ticketmaster Accused of Hacking Rival Firm's Database", "Bruce Springsteen Fans Furious at Ticket Prices Going as High as $4-5K, Due to Ticketmaster's 'Dynamic Pricing', "Blink-182 Tickets Are So Expensive Because Ticketmaster Is a Disastrous Monopoly and Now Everyone Pays Ticket Broker Prices", "Ticketmaster to refund some fees after The Cure's Robert Smith says he was 'sickened' by prices", "Ticketmaster was 'experiencing technical difficulties' and outage reports surged as presale started for Taylor Swift's Eras tour", "Taylor Swift Fans Crash Ticketmaster Site", "Taylor Swift Tickets Are On Sale. The collapse of record album sales after the year 2000 means that as of the 2020s, 95 percent of artist income comes from concert tours. Ticketmaster has over 10 million Android app downloads. Additionally, select-your-own-seat, print-at-home-tickets and view from seat are some of the enhanced feature offered by the suppliers to enhance customer experience and thus increase their market share. The Northern Quarter of Manchester has served as the home of Ticketmaster's UK Contact Center and Fulfillment business for more than 14 years. This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. Choose reports from a database of more than 10,000 reports. However, prepaid smart cards are another emerging trend which reduces queue at vendor stands, provides entry, and simplified merchandise transactions. [102][103] Live Nation cited several letters of support within its testimony, including one from American country singer Garth Brooks. [23] Live Nation CEO Michael Rapino was named CEO of the new company. Addition or alteration to country, regional, and segment scope. The procurator of Office of the Federal Prosecutor for the Consumer, described on Twitter that the agency had already requested a report from Ticketmaster Mexico on what happened at the Estadio Azteca and asked affected consumers to formalize their complaints under the terms of the law. [14], In January 2008, Ticketmaster acquired Paciolan Inc., a developer of ticketing system applications and hosted ticketing systems, after litigation over the potential breach of antitrust laws. [57], In 2020, the Department of Justice fined Ticketmaster $3 million for violating a consent decree resulting from the Live Nation merger. Over here, at SignHouse, we're producing more of what you just read. Increased proliferation of the Internet and the growing trend of usingmobile applications for booking movies, sports, and live event tickets online are expected to impact growth. The table below includes Ticketmaster employees throughout the year from 2010 to 2022. Data delayed 15 minutes unless otherwise indicated (view delay times for all exchanges). Live Nation Entertainment annual revenue for 2020 was $1.861B, a 83.88% decline from 2019. After Smith expressed his outrage, Ticketmaster refunded a portion of the fees to the purchasers. Such services save time and are a cost-effective way of buying movie and event tickets. This FREE sample includes market data points, ranging from trend analyses to market estimates & forecasts. [30], In 2016, Ticketmaster released a statement in favor of the Better Online Ticket Sales Act (BOTS Act), which banned the use of ticket bots to buy large amounts of tickets online and resell them at inflated prices. Clears Ticketmaster-Live Nation Merger", "Despite Multiple Consent Decree Violations, Live Nation Gets Slap on Wrist from DOJ", "Live Nation to Pay $22.3 Million to Settle Class Action Suit Against Ticketmaster", "Ticketmaster Acquires Festival Ticketer Front Gate", "Ticketmaster buys marketing platform to help clubs engage with fans", "Ticketmaster Acquires Blockchain Ticketing Solution UPGRADED", "Ticketmaster tries to cut out scalpers again Business Retail NBCNews.com", "President Obama Signs Anti-Scalping Bill Into Law", "Ticketmaster Says Bot Army Bought 30,000 'Hamilton' Tickets", "Live Nation Posts Another Record Year, Revenue Up 11%", "Ticketmaster To Verify COVID Vaccination Status Of Fans Before Issuing Concert Passes", "Ticketmaster and Servants: Bands Get Cut of Service Fee", "The Economics Of Ticketmaster: Planet Money", "Ticketmaster's new blog: 'We get it -- you don't like service fees', "String Cheese Incident Takes On Ticketmaster", "Hating Ticketmaster long predates the Taylor Swift fiasco", "Ticketmaster's Dark History: A 40-year saga of kickbacks, threats, political maneuvering, and the humiliation of Pearl Jam", "Angry About Tickets? We use cookies to make our services work and collect analytics information. [61], In September 2018, the Toronto Star reported that Ticketmaster was not enforcing ticket limit rules on its resale platform, TradeDesk. [118][119] The email also said "You will have until 12:00 on 27th April to claim your tickets. They give fans fair and safe access to some of the best seats in the house. Booking for an event overseas in different countries uses different sites. Ticketmaster Revenue In 2022, Ticketmaster reported an incredible success, with revenue of $12.3 billion - a staggering increase from the $6.3 billion reported in 2021. [27] In 2018, Ticketmaster acquired UPGRADED, a company which converts physical tickets into digital ones, utilising blockchain. Various media outlets reported that both the Democrat and Republican senators "grilled" Ticketmaster's representative, Joe Berchtold, the company's chief financial officer. TICKETMASTER UK LIMITED - Find and update company information Berchtold, despite apologizing for the debacle, denied accusations of monopoly and fraud, but accepted that "there are several things we could have done betterincluding staggering the sales over a longer period of time and doing a better job setting fan expectations for getting tickets" and continued to blame "industrial-scale ticket scalping" and "unprecedented number of bots" in Swift's tour debacle. Necessary cookies are absolutely essential for the website to function properly. Event-related deferred revenue was $3.5 billion as of March 31, 2022 compared to $1.5 billion as of March 31, 2021. While offering preferred seating choices to patrons is usually an optional service for providers in the U.S., it is a basic necessity in markets such as India and China. Software developers are coming up with user-friendly interfaces and frequent updates to enhance user experience. Risk Factors" of the company's most recent Annual Report filed on Form . Sports events contributed to over 30.0% of the overall online ticket sales in 2016 and the segment is expected to retain its position as a key revenue generator. Ticketmaster's revenue growth from 2010 to 2022 is 229.43%. Let's now look at the key data about Ticketmaster Entertainment! Ticketmaster's peak quarterly revenue was $6.2B in 2022(q3). For additional information, Ticketmaster - Overview, News & Competitors | ZoomInfo.com There is intense competition among online ticket providers to secure the rights for selling these tickets from concerned parent bodies. In order to ensure business continuity amidst the COVID-19 crisis, business organizations, especially in highly affected countries are allowing their employees to work from home. Annual Revenue > $1.0B. Launched in 2013, TheTicketingBusinessNews is owned and delivered by Xperiology the UK-based events, publishing and marketing agency dedicated to sports, arts and entertainment. Free business intelligence platform with subscription, 4. Ticketmaster covers numerous events in various industries. Ticketmaster annual revenue for 2021 was $6.3B, a 236.8% growth from 2020. TICKETMASTER SPORT LIMITED - UK.GlobalDatabase.com Of this revenue generated in 2022, over 2.2 billion U.S. dollars came from ticketing revenue and close to 13.5 billion U.S. dollars was generated through concerts. The report will account for Covid19 as a key market contributor. Rapino added: The strength of our business is continuing in 2020, with concert tickets sold through mid-February for 2020 shows up 10% to 38 million, and a pipeline of 4,700 confirmed arena, stadium and amphitheatre shows, up 30% from the same time last year. Stubhub 's estimated revenue per employee is $210,165 . [89] The Tennessee Attorney General, Jonathan Skrmetti, began an investigation into "consumer complaints about chaos during the presale of tickets" to the tour. Revenue in USD million/billion and CAGR from 2020 to 2025, Revenue forecast, company ranking, competitive landscape, growth factors, and trends, North America; Europe; Asia Pacific; Middle East & Africa; Latin America, U.S.; Canada; Germany; U.K.; China; Japan; India; Mexico; Brazil, AOL Inc.; Atom Tickets LLC; Big Cinemas; Bigtree Entertainment Pvt. [76], In December 2020, Ticketmaster "entered into a plea agreement with federal prosecutors" and agreed to pay a $10 million fine after being charged with illegally accessing computer systems of a competitor. Language links are at the top of the page across from the title. All venue types have strong show count growth, led by North America stadium and arena concerts.. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. To make the Ticketmaster weekly e-shot more relevant to the recipient, it is distributed to over 9 million subscribers and divided by location. Ticketmaster's Competitors, Revenue, Number of Employees - Owler Event organizers across the globe are forming new ways to offer exclusive passes for catching attention of audiences growing appetite for customization. Its first ticketed concert was Electric Light Orchestra, held at the University of New Mexico. But opting out of some of these cookies may have an effect on your browsing experience. This cookie is set by GDPR Cookie Consent plugin. [28], Ticketmaster sells tickets that its clients make available to them. Working At Ticketmaster: Employee Reviews and Culture Vendors are also focusing on providing combination deals to patrons. The company has also faced scrutiny from the United States Department of Justice for retaliation against venues violating its 2010 10-year consent decree from the Live Nation merger, which has been extended an additional five years from 2020 through 2025. Use this image Source: Zippia, Economic Liberties Ticketmaster Market Capitalization Organizers are adding new categories to their events for attracting more customers. [CDATA[ Our support available to help you 24 hours a day, five days a week. [93], Swift released a statement on November 18, 2022, via her Instagram story; she asserted that she is protective of her fans and wanted to assure a quality experience for them, but found it difficult to "trust an outside entity with these relationships and loyalties".