For example, if you go to Brazil and use your card at a local restaurant, youll be charged the cross-border fee of 3% as Brazilian real isnt supported by the card. This will prevent high fees and very poor exchange rates being applied at an ATM or retailer. You will, however, be offered a home or branch delivery service which is available next working day, provided you order before 3pm. Find the answers to the most frequently asked questions. Pop into a local Post Office branch to apply for a card. You can load any of the following currencies on to your card. Fill out the money order at the counter with a retail associate. There is such a thing as a soft credit search or a soft credit check, which is recorded in your credit history, but is not visible to other lenders. If you prefer, you can also top up at the Post Office website or in a local branch. Youll only be charged when you take cash out from international ATMs. The Post Office travel card costs nothing to order. We send cards via First Class Mail. Top up, manage or freeze your card, transfer funds between currencies, view your PIN and more all in our free Travel app. With this contactless international card, you can spend in 175 countries and manage over 50 currencies in your Wise account. We have listed each available currency and their associated withdrawal limits and charges below: EUR Euro Download the free Post Office Travel app to keep an eye on your spending, top up your balance and monitor exchange rates. The way buybacks work means we can only buy currency back at the rate on the day you visit. Yes, you can. Withdrawal charge: 3 CAD, CHF Swiss franc Post Office is prohibited from carrying out certain activities if financial sanctions apply. Pre-orders can only be done by visiting the branch. Once your card has expired you'll pay a monthly inactivity fee of 2 per month if you don't redeem your balance within 12 months of the card expiring. Withdrawal charge 3.5 NZD, PLN Polish Zloty 0000007386 00000 n Registered number 2154540. You can use any ATM thats accepts Mastercard. You cannot pay with a credit card. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. And the fact that its a prepaid card helps with budgeting and keeping your spending in check. But, most importantly, have you nabbed yourself theultimatetravel buddy? Renew your card 6 months before it expires (and up to 3 months after it's expired) in NetBank, the CommBank app or at . Note: We do not offer this service for customers applying for a passport card only. 900412). Enter travel cards, the increasingly popular way to spend on your adventures abroad. 629 Posts. Using your card You can use your Post Office currency card anywhere that accepts MasterCard, online and at ATMs. Use our Travel app to top up, freeze your card, transfer between currencies and be reminded of your PIN - and much more. See also How long does it take PayPal to take . If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees . raffo50 said: My Post Office Money Travel card was only valid until May 2021 and I hadn't received a new one . Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. With the chip & PIN, contactless-enabled TMC, you can load between 50 and 5,000 and withdraw cash at over 2m ATMs worldwide. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. You can also buy travel insurance and view your policy documents in-app, book your airport parking and much more. A refund will only be given for the full amount of currency purchased, both receipts must be for the same currency amounts and there are no refunds for part of a purchase. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. Withdrawal charge: 2.5 USD, AED UAE dirham Read on for the lowdown on how it works and why you should add it to your Curve account for a seamless travel spending experience: The Post Office Travel Money Card is a prepaid card on which you can load up to 23 currencies. This lets you do a range of tasks like checking recent transactions, view your PIN, transferring between currencies, topping up, freezing your card and much more. If youre using a smartphone, please ensure you are using portrait view to minimise issues whilst ordering. Apply for passports, licences and permits, get documents certified, your identity verified. Take one secure, prepaid Mastercard away with you that holds multiple currencies (see common questions for which). You wont need to carry cash around with you, or have to take time out of your trip to change currency. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Log into your online account top up your Travel Money Card, view your transactions and more all in one place. Load your Post Office travel card with money in any of the following currencies: Euro (EUR), US Dollar (USD), Australian Dollar (AUD), Canadian Dollar (CAD), Croatian Kuna (HRK), New Zealand Dollar (NZD), Polish Zloty (PLN), Pound Sterling (GBP), South African Rand (ZAR), Swiss Franc (CHF), Thai Baht (THB), Turkish Lira (TRY), UAE Dirham (AED), Czech Koruna (CZK), Japanese Yen (JPY), Hungarian Forint (HUF), Norwegian Krone (NOK), Danish Kroner (DKK), Swedish Kronor (SEK), Chinese Yuan (CNY), Hong Kong Dollar (HKD), Saudi Riyal (SAR), Singapore Dollar (SGD). Don't trust us with your crypto: introducing transfers. With one prepaid Mastercard, you can store up to 23 currencies. . Yes, all currencies have top-up limits and balances see full information below which is applicable to all currencies available on the Travel Money card. Alternatively you can also communicate Post Office Travel Card Customer Services department. In order to continue using your card, you will need to renew your card. If you have money in one currency and spend in a different currency well automatically move this for you to authorise a transaction. Alternatively, you can use the new wallet-to-wallet feature in the app. Royal Mail will leave a 'sorry we missed you' card and you will be required to collect the item from your local sorting office the next day or arrange re-delivery. The decision of Post Office regarding any matter relating to the refund offer is final and binding and no correspondence will be entered into. Max daily cash withdrawal: 9,000 CZK As soon as you select the 'Place order' button we will validate your card and the availability of funds. 0000001898 00000 n When it expires, your card isn't automatically reissued. It's separate from your bank account to prevent identity theft and can be loaded with up to22 currencies at any one time. If you're going to a far flung destination to see the sights or soak up some sun, browse our long haul report to check prices in advance. You can collect your order from the branch chosen during the order process. that accepts cards which display the Mastercard Acceptance Mark. The minimum order is 400, and the maximum order is 2500. You can use it to order and activate your card, monitor your balance and top up with currencies. Find out more information by reading the Post Office Travel Money Card's terms and conditions. Apply for passports, licences and permits, get documents certified, your identity verified. Simply enter your postcode and choose the "Travel and foreign currency" indicator from the "Products and services" list. If it hasnt arrived after the expiry date, call the contact centre and theyll issue you with one. Title. These lines are open for 24 hours and 7 days a week. Max daily cash withdrawal 3,500 SEK Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Protect whats most important to you from your mobile phone to the future of your family. What happens when Post Office travel card expires? An option is available to obtain currency the same day, providing that there are branches in the local area that have sufficient currency stocks to fulfil your order. [sWopty)h[TK@[ZGD2Zq.Ru+\!mYI_Lj^/RdY3@pjXFWwi+A\W}a&y-5$ lOA3&/@v&f*C~WY8&g$( 0000029367 00000 n If no one is at the billing address when the order is delivered, the order will automatically go to your local Royal Mail sorting office. 0000003803 00000 n Well cancel your card and work out the best way to replace it. Use it wherever you see the Mastercard Acceptance Mark millions of shops, restaurants and bars in more than 200 countries. 0000002676 00000 n Below, well take a closer look at the Post Office Travel Money Card, one of the most popular travel cards out there. I rang to order a new one and asked why It hadn't automatically been issued. Max daily cash withdrawal 700 AUD There are three ways to order a Post Office Travel card: If youre applying in a branch, you should be able to pick up your card there and then. 0000007457 00000 n Editor, Marcus Herbert, http://www.moneysavingexpert.com/travel/cheap-travel-money. 0000028697 00000 n We provide a range essential financial services, from savings, borrowing to money transfers. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). Max daily cash withdrawal: 2,500 CNY Spend in 36 million locations around the world*. Obvious statement alert: exchange rates fluctuate. What happens when my Post Office Travel money Card expires? Canadian Dollar - 3 CAD. Max daily cash withdrawal: 700 AUD Withdrawal charge: 15 CNY, CZK Czech koruna Not every instance of your credit report being checked by an organisation will result in a visible footprint being left on your report. Order, top up and view the balance of your Travel Money Card, and transfer leftover currency funds to a new currency of your choice. No. We offer a range of other useful products and services. If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees . Everything you need to know about using your Santander debit or credit card abroad. Paying in local currencies is quick and easy, especially as its a contactless card. Activation can also be done by calling our automated line on +44 (0) 20 . After you've activated your card, you can manage it using our travel app or via a web browser. Stansted Airport Currency Exchange: Should you exchange money at the airport? Top your card up with up to 5,000 at a time. Prior results do not guarantee a similar outcome. When you place your order you will be given the option to select a preferred delivery date/time. Spend up a storm like a local. Max daily cash withdrawal: 300 GBP This is the rate youll find on Google or currency sites like XE.com, and is generally considered to be a fair rate. Withdrawal charge: 30 ZAR. , regardless of which card youre spending on. This lets you transfer unused balance in one currency over to another. And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' But what if you wanted to accessallof your cards while travelling? Therefore, please do not enter any confidential information. You can load your Post Office prepaid travel card with funds in any of these 23 currencies: You can top up your card with between 50 and 5,000 in any of the currencies listed above. What happens when a Post Office Travel money Card expires? xref They tend to be cheaper to use than your ordinary bank debit card, and can even offer better exchange rates compared to buying currency. As with many retailers, the cheapest order / distribution method is online, where centralised packing costs can be used. If there aren't any, this choice won't be displayed in the dropdown list. 0000028982 00000 n So, you can spend in shops, bars and restaurants without any charge - as long as youre paying with an available balance of a currency supported by the card. Soft searches are recorded on your credit report so that there is a transparent record of who has been viewing your credit history, but should not affect your creditworthiness. Only when the transaction was complete did I realise I'd been given 1.03 euros per pound on my 100. Plan your getaway with travel essentials including travel money, insurance and documents. Simply top up with your chosen currency before you travel, then spend overseas without needing to convert currency. Our travel app brings together travel essentials including holiday money, travel insurance and more together in one place. Withdrawal charge 15 HKD, HUF Hungarian Forint Withdrawal charge: 3 SGD, THB Thai baht No. This would mean your transaction has gone through two exchange rate conversions, which will increase the total cost of your transaction. For loads in Great British pounds, a load commission fee of 1.5% will apply (min 3, max 50). Just activate it and go. To avoid unnecessary chargers to your card, wherever asked, you should always choose to pay for goods or withdraw cash in the currencies of your card. If your preferred currency is not on the dropdown list of currencies when you are entering the amount, we do not currently stock it. Well refund 100% of the holiday money you bought from us if your trip abroad is cancelled. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. The check that we carry out in-branch is to confirm that the details you are providing in relation to your name, address and the details on your identification document are correct, and that there is no reason for us not to sell you currency. The good news? Neither is constantly having to work out where to get the best exchange rates. Withdrawal charge 3 SGD, THB Thai Baht No charges when you spend abroad using an available balance of a local currency supported by the card (although there are some fees to know about - well look at those next). S @1>qKs6I HC@eu;b$ syV , 6::8p; Go to any Post Office location. Any fees relating to commissions, card issuer or delivery will be displayed during the order process. Cash withdrawal limits can vary depending on the currency . We provide a range essential financial services, from savings, borrowing to money transfers. Evolution, not revolution. You will be notified by First Rate if, for whatever reason, your order cannot be confirmed. Max daily cash withdrawal: 3,500 SEK Oh, and always get your payments and withdrawals processed in the local currency to get the best value for money. You can contact customer services by either calling +44(0)203 130 0133 or email customerservice@tuiprepaidcard.co.uk . Look out for any extra markups so you dont get charged without your knowledge. Its handy if you dont want to carry cash around or exchange currency while on holiday. We always recommend that you withdraw cash in local currency and dont choose to pay in Sterling or accept their currency conversion. Taking your next trip and thinking of exchanging your currency at the airport? Cash withdrawal limits vary from currency to currency. Order online,via the app or in branch and load any of the 22 currencies on your Travel Money Card. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Youll need to take a form of photo ID with you, such as a passport or UK driving licence. However, it does leave a soft ID footprint on your credit file which should not affect your credit rating. Withdrawal charge: 2 EUR USD, USD US dollar You can also top it up at a Post Office branch, although your money wont be available until the next morning if you do this. The Post Office exchange rate is also likely to include a margin or mark-up on the mid-market rate. Pick up a Travel Money Card instantly at your local Post Office. Max daily cash withdrawal: 600 CAD Withdrawal charge: 20 SEK, SGD Singapore dollar 0 If you have enough to pay for your item or have less than you should have in your account, call the contact centre. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. You can call the contact centre on 0344 335 0109 when youre in the UK or +44 (0) 20 7937 0280 when youre overseas. This includes things such as identity checks, where a company confirms the details you have provided are correct. Youll need to activate your travel card before you can use it. 0000000917 00000 n Western Union international money transfer, Orders placed Monday Friday by 3pm are available the next day, including Saturday for collection from a branch or home delivery, Orders placed after 3pm are available the following working day, including Saturday, Orders placed Monday to Friday by 9am are available after 11am the same working day, Orders placed Monday to Friday by 2pm are available 2 hours after the order is placed on the same working day, Orders placed Monday to Friday after 2pm are available the next working day after 11am, Orders placed on a Saturday, Sunday or bank holiday are available the next working day after 11am, Valid UK or EEA photocard driving licence, It could be because you have recently moved, or changed your name, It might also be because you may not have a permanent residential address in the UK or that the details on your identification do not match the details that are kept on record for you. Max daily cash withdrawal: 1,700 AED You can load it with between 50 and 5,000 (see more on load limits below). Were here to help you make the most of your Travel Money Card or put your mind at ease if its been lost or stolen, Please immediately call: Max daily cash withdrawal: 1,500 SAR Alternatively, you can call our automated line on +44 (0)20 7937 0280 and select Option 1. The app allows you to top up, track spend, view balances and freeze spend. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Max daily cash withdrawal 6,500 ZAR 0207 937 0280. The Wise card will automatically convert your money to the local currency at the mid-market rate when you spend, for just a small conversion fee. Theres only a small fee to pay for the conversion, or its free if you already have the currency in your Wise account. Where possible, you should print this and take it with you if you are collecting your order from a Post Office branch. Full details of our charges and fees can be found in our Travel Money Card terms and conditions. If the currency falls outside of any of the 22 we offer on your card, you will be charged a cross boarder fee. Apply for passports, licences and permits, get documents certified, your identity verified. A breach of these requirements may result in a criminal prosecution or a monetary penalty. You can use your Post Office travel card anywhere that accepts MasterCard, online and at ATMs. Please note that your credit card provider may charge a cash advance fee for buying travel money. We will move the money to Sterling every time you pay for something. Plan your getaway with travel essentials including travel money, insurance and documents. Please call 0345 8500 900 during our office hours, which are Monday to Saturday from 8:30am to 5:30pm. This includes unmanned petrol pumps, toll booths and on board cruise ships or aeroplanes. Withdrawal charge: 20 NOK, NZD New Zealand dollar Withdrawal charge 12.50 DKK, GBP Pound Sterling Withdrawal charge: 3.5 NZD, PLN Polish zloty Refunds exclude any bank or other charges that a purchaser may have incurred at the time of purchase. A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Youll need to pay a 5 fee for this. It may be necessary for us to request further information from you so that the order can be completed or to comply with regulatory requirements. Post Office and the Post Office logo are registered trademarks of Post Office Limited. We offer a range of other useful products and services. 900412). 020 7937 0280. The Post Office travel card is handy to have if youre travelling and want to keep your money safe. If you cant remember your travel money card PIN, phone the contact centre. Apply for passports, licences and permits, get documents certified, your identity verified. This is known as Dynamic Currency Conversion (DCC). * Indicates a required field. Refunds will be made at the same exchange rate as given at the time of purchase. There are also charges for using your card at an ATM. Check out the fees and rates before you travel. Max daily cash withdrawal: 17,000 THB Withdrawal charge: 7 TRY, ZAR South African rand One drawback to consider is the exchange rate. We recommend that you load the currency of the country that youre travelling to. Withdrawal charge: 12.50 DKK, GBP Great British pound You can also contact the Post Office Travel Card Customer Services department via the following methods: Heres how to deal with some common problems you might have with your travel card. We aim to process all refund requests within two weeks of receiving them. . Just enter a postcode, town name or street name to get a list of branches near you and their services, including those that trade in foreign currency. Activation can be done through the free Post Office Travel app - download now from the Apple App Store or Google Play. The Post Office Travel Money Card is intended for use in the countries where the national currency is the same as the currencies on your card. 0207 937 0280. * First name. Post the following documents or email a photo/scan of them to us: Post to: FREEPOST, POST OFFICE, CUSTOMER CARE. Withdrawal charge 80 THB, TRY Turkish Lira We have to authorise your card immediately which means a small number of locations may not be able to take your card. 3. Please contact us on 0345 8500 900 Monday to Saturday from 8:30am to 5:30pm for advice on what is the best currency to take. Take the Wise card, for example. If you are in the UK, you can contact on 0344 335 0109, if outside the UK then +44 (0) 20 7937 0280. If you think you have misplaced your card and want peace of mind, you can freeze spend on your card using the Post Office Travel app, available on the App Store and Google Play. These details can be checked on the Financial Services Register by visiting theFinancial Conduct Authority websiteand searching by Firm Reference Number (FRN). We offer a range of other useful products and services. Packing for a short trip, I found mine had expired the previous month, so rang up and was told a new one would be sent - though too late for me.
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