Report a missed collection of refuse bins, bags or trade waste. Civic Centre Your personal contact details obtained through your application will be used by Boston Borough Council to contact you should we need to obtain further information from you about your application and to notify you of the action we are taking following your application. We will not return to collect bins which have not been presented on time. You will also be provided with a reference number and a sticker for your bin, which will confirm you have paid for collections. These optional cookies won't be set unless you enable them. Please note: Brown garden waste bins will continue to be emptied until Friday 27th November 2020 and then collections will stop for the winter period. If you are new to the service for 2023, the sticker we send you needs to be fixed firmly to the back of the bin(s) just below the handles. South & East Lincolnshire Councils Partnership, Garden Waste Service 2023/24 - Terms and Conditions. But there are incidents of people receiving up to 12 copies of the stickers. While we finish building this new website, we're keeping some online application forms on our old council websites. There are no refunds after this period. Boston Borough Council will not buy brown bins back from customers. You'll need to subscribe to receive garden waste (brown bin) collections. If you bin hasnt been emptied it may be because it contains the wrong items or its too heavy. We have no way of determining if a bin supplied by a customer meets required standards. You should clean this area thoroughly with hot soapy water and allow it to dry before you apply your sticker. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. You can also give us a call on 01205 314200 or emailing us. If subsequent bins are paid for, they will be charged at 20 per bin. Green-fingered residents pay 30 a year to have their bins collected and in order for refuse collectors to identify those who have paid they are issued with stickers to place on the bins. You willreceive a written response, giving you the decision made and the reasons for that decision. Please do not add any extra characters or digits as this may prevent us from allocating your payment correctly. . Find your bin collection date. Before applying or renewing please read our subscription terms and conditions. What a waste of money also.. David Medlock has joined a prestigious list of people and organisations to be awarded the Honorary Freedom of the Borough. If your original brown bin is damaged through your neglect or misuse or by wear and tear e.g. to have more than one bin at a property for the purposes of sharing bins with other properties to avoid the first bin 45 registration charge. The budget report had been taken through the Corporate and Community Committee on the 17 th January . You'll need to pay 55 to renew your garden waste subscription. The charge for collection remains at 45 to empty a single bin, the same as last year, and there is a one-off charge of 25 per bin for new customers and those who want an extra one. You will only have a new my account if you have set this up since then. As a result, Hartlepool Borough Council is facing increased costs of 10 million. If you wish to make a complaint about the service, you should contact us via email at gardenwaste@boston.gov.uk or via telephone on 01205 314200 or by completing the online form by visiting www.boston.gov.uk/complaints. No refund will be given. Garden waste must be loose contained wholly within the bin with the lid firmly closed. South & East Lincolnshire Councils Partnership, Because you are not the resident or owner. Home Bins, Littering and the Environment . The contract is with you as the purchase of the service. We will collect your brown bin(s) 21 times a year between April and November. We collect your garden waste and take it to a waste transfer station, it is then loaded into trailers and transported to an end processor for composting. For information about missed bins, bulky waste, garden waste, and to request a new bin, visit: Boston Borough Council; East Lindsey District Council; City of Lincoln Council; North Kesteven . A full explanation of your rights and our obligations are available on our website at www.boston.gov.uk. You might want to consider selling your bin on sites such as Facebook buy it sell it swap it, streetlife, eBay or other similar websites designed for private selling. National World Publishing Ltd. All rights reserved. We will need one of the properties to register and make payment and this will be the property we will communicate with. We will collect your brown bin (s) 21 times a year between April and November. If you want to create a new account you can use our help page to guide you. We may reject bins if any of these conditions are not met. For this reason, it isfelt that introducing a charge is fair, as the service will only be used by those households that wish to subscribe. Leaves. Hartlepool Top tip: To try prevent grass cuttings from getting stuck at the bottom of the bin you can place a small amount of newspaper in the bottom of your bin as a liner. Each of these companies process your information and are bound by contract to meet their Data Privacy obligations. Your card details are stored on a server behind a secure firewall. No, there is a strict ban on garden waste in the green bin. The new garden waste season for 2021/22 . We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. If you are registered to receive an Assisted Collection, we will collect your brown bin(s) at the agreed location on your collection day, empty your brown bin(s) and return it to the agreed location. The Lincolnshire EfW plant was fully operational from March 2014 and treats up to 190,000 tonnes of residual waste, diverting it from landfill and exporting 105,000 MWh of electricity in the process. Your bin will need to be presented for 7.30am on the day of collection. There is a charge towards the cost of the purchase of the replacement bin, the administration and delivery of the bin. 1 May. You may need to register for an online account. Direct Debit is simple, convenient and a secure way to pay. If you pay for more than one bin to be serviced, you will need to apply a sticker to each bin. These optional cookies won't be set unless you enable them. Revenues & Benefits Telephone - 01205 314202. It is not permitted to share more than one bin between properties, e.g. You will be notified of the charge/payment date. The following link provides useful information on composting your waste at home Home composting | WRAP. You will also be charged a subscription service price per bin of 20 for any additional bins. In view of this please ensure that any garden waste is loose in your bin and not overly compact, that you do not overfill it and that is not overweight. South & East Lincolnshire Councils Partnership, David Medlock granted Freedom of Boston Borough at ceremony, Celebrate your local market with 'Love Your Local Market'. If we agree a bin was missed, we will do our best to collect it as soon as operationally possible. Talk of waste! Payment for the service is required every year in advance of the service being delivered. No, all bins are of the standard size (240ltr) and the cost is fixed. People across the country and the Commonwealth are invited to celebrate the Coronation of His Majesty The King and Her Majesty The Queen Consort over a weekend of special events on 6th to 8th May. If you do not wish to subscribe, you can take your garden waste to your local household waste recycling centre. You need to pay by 1st April 2023 to receive the garden waste collection service for 2023/2024. Simply complete the Direct Debit form (PDF) [793KB] and returning it to us by email or post. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. You will need to contact us for a replacement bin by calling 01429523333. You should notify us by emailing or calling us on 01205 314200. Car parking season tickets. Please note that to be entered into the draw, you will need to sign up online on or before Sunday 30th April 2023. You need to pay by the 24 February 2023 to receive the full amount of collections. Allow five working days for your payment to reach us. They cost 42 to buy. South & East Lincolnshire Councils Partnership. receive a garden waste (brown bin) collection each fortnight. La personne qui a lanc cette ptition a dcid d'agir. We will regularly check our system with crew information and in-cab technology to verify bins which are shared between property locations and we reserve the right to reject and not empty of service any additional bins which we have reason to believe are shared outside the terms and conditions. We are currently working on introducing a new payment system to make it more accessible and efficient for our customers. Garden wastes accepted for collection include grass cuttings, hedge/tree cuttings, weeds, pruning's and leaves. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. Contact Information from Boston Borough Council. At our discretion we will replace your bin free of charge for only one occasion. Plants. 34 for an additional bin. Here, weanswer somecommonlyasked questions about the new Garden Waste Subscription Service. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other . The easiest way is to register and pay online. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. Further information about this payment card security standard can be found at PCI Security Standard. If you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each addition bin, with payment being due again the following February. Moving outside of Stafford Borough - no refund will be available for any subscription that has been paid for that calendar year. Not all properties in Hartlepool are suitable for a garden waste collection service. Collection of additional bins - 8.00 per bin. Whenever we need to update you on waste and recycling, you can now receive this information direct to your inbox. Capita Pay360 are now sending email receipts from a different address. If your bin becomes damaged by us as a result of our neglect or incorrect handling or by defective equipment, we will either repair it or replace it free of charge as soon as is reasonably practical. Garden waste service. Since the chargeable garden waste collection service was first introduced, the Council has not experienced a reportable link between the charge and an increase in fly tipping of garden waste. You can pay by card now. 87.5% of those 2000 residents said 'yes' they were happy to pay. You are responsible for the contents of your bin. You must attach the sticker we send to you to the back of your bin(s), please follow the instructions on the sticker. We use Secure Socket Layer (SSL) technology, a standard supported by most major internet browsers. If you die during the period you have paid for the service, then a refund for the annual service charge will be made to your estate, or to an individual who has been granted probate. If you are new to the scheme for 2023, you can sign up online through card payment now where you can also purchase a new brown bin at the cost of 40. The service remains 45 for the first bin and 20 for any additional bins to be serviced, the same charge as last season. Please note that stickers are non-transferrable, and crews make checks to ensure that only properties who have paid for the service receive a collection. If a collection was due at your property during this 14-day period, you will still be charged, but may not receive the collection. Your brown bin(s) must only be used for garden waste from your property, or from that of a neighbour's property if you are sharing one bin. Your bin will be collected if presented on your next scheduled collection. For example HP19 8FF. We will also not be able to replace any bins which we damage if you buy your own bin. All bins should be out at the designated collection point for 7.30am on your collection day. They will also need our bank details, which are:Sort Code: 40-12-30Bank Account Number: 41644750. The fixed charge applies to all households regardless of personal circumstances. Here you can pay online for some council services including: Before using this service please ensure that you have your account or invoice reference to hand along with your correct payment amount. Also you can choose to pay over 12 months instead of the statutory 10. You think a mistake has been made in calculating your bill. We reserve the right to cancel collections due to circumstances beyond our control e.g. Welcome to Boston Borough Council's 24 hour online payments service. Search fees. It will be a matter for you to discuss this with your neighbour. Welcome to the Boston Council 24 hour secure Internet payments service. UK Shared Prosperity Fund. You can pay your Council Tax online, over the phone, by Direct Debit or in person at any Post Office or PayPoint station. Please contact us on 01429523333 and we will arrange for your bin to be booked in to be repaired free of charge. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. This is due to a system fault that has now been corrected. Your payment card details are directly processed by the Payment Management Division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected nor accessible by the Council. Ferez-vous la mme chose. In 2012 we introduced a separate kerbside collection service for garden waste to reduce the amount of waste being taken to landfill. To find your Councillor or to view minutes, meetings and agendas please visit the North Yorkshire Council website. We will empty brown bins displaying a valid sticker 20 times alternate weekly between March and November, but we do not empty brown bins during December and January. Unfortunately we cannot give a refund to someone else without satisfying the necessary legal requirements. No mention of future charges for the emptying service!! To check your bin collection dates for Boston, visit the Boston Borough Council website. Please also complete the form if you're moving out of our area and wish to cancel your garden waste bin. This includes the introduction of an annual 32 charge for brown bin collections, bringing the Council in line with many other local authorities. As part of its 2023/24 budget, theCouncil has agreed a package of measures to address thesituation. If you're moving address you should take your garden waste bin with you. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. That works out at just 2.25 per single bin collection - or, spread over a year just .87 pence a week. If you have presented your bin for collection by 5.30am on the morning of your collection and we genuinely miss this, we will return to collect your bin as soon as operationally possible. However, there is an outstanding 12.5% that either didn't respond or voted 'No', including the FACT that there are thousands more residents who weren't asked their views, as Boston has a much larger population than just 2000. The sticker must be easily visible on your bin for itto be emptied. These optional cookies won't be set unless you enable them. If you have already paid for the collection service, you will not need to pay for this again and we will send you outa new sticker. Yes, if you are registered on our system as an Assisted Collection customer, our crews will know to collect your brown bin(s) at the agreed collection point. Whilst we will endeavour to collect all unwanted brown bins within a reasonable time, this will be dictated by the number of requests that we receive, and we may be required to temporarily suspend the brown bin removal booking system, depending on demand. Please contact us on 01429 523333 to inform us of your new address. If your bin is damaged, email us to report it at or call us on 01205 314200. Bins collections are managed by your district, borough or city council. You will receive an automated email notification to confirm this to the email you supplied us with when signing up to the service via direct debit. If you move to another address in the Boston Borough area, you can take your brown bin(s) with you. Theology Courses Philippines, Boston College Hockey Coaches History, Mr Incredible And Pals Disney Plus, Spring Cleaning Shawl, Student Visa Usa Covid, Swarmy Urban Dictionary, Eastern Hockey League Champions, Ripple Relax Vape, As a result, Hartlepool Borough Council is facingincreased costs of 10 million. If the bin is damaged through neglect or misuse, e.g. The refund will be pro-rata from the next whole month after the date of death. Moving within Stafford Borough - you can transfer your brown bin permit free of charge, just let us know the new address and the moving date by contacting 01785 619402 or info@staffordbc.gov.uk. One of you will need to make a payment to receive the service, it will be your decision as to whether you want to share the costs of this with your neighbour. Collections will be every alternate week throughout April 2023 until March 2024 with a break during the winter period. Should you experience any problems using this service in the first instance you should contact our customer services team via telephone on 01205 314200 during office hours. Collections will be carried out between April and November only. One resident wrote to us to say: Two weeks ago I paid the fee to have my brown garden waste bin emptied and received the bin sticker and eight double sides of printed pages of information to go with it. If your bin is due to be collected, leave it out as usual. Green-fingered residents pay 30 a year to have their bins collected and in order for refuse collectors to identify those who have paid they are issued with stickers to place on the bins. New customers can pay and order a bin via our online form. If you move you should take your brown bin with you. The chargein 2023 is 32for 8 collections. Angry Boston residents have contacted The Standard after receiving multiple stickers for their brown bins. As part of this process, we have had to temporarily suspend the direct debit system. The only scheduled dates for non-working days in the 2023 bin collection calendar are Christmas Day, Boxing Day and New Year's Day. Unfortunately we are unable to return to collect bins which are not presented at the time of collection. Residents can sign up from 1st March 2023, either on-line, over the telephone on (01429) 523333or in person at the Civic Centre. This site is protected by reCAPTCHA and the Google, This website and its associated newspaper are members of Independent Press Standards Organisation (IPSO). This will cover garden waste collections made between 3 April 2023 to 31 March 2024. The competition is not open to employees or members of Boston Borough Council or their immediate families. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. You can contact us by emailingwaste.management@hartlepool.gov.uk or by telephoning01429523333to cancel the service. No, we will notcollect any additional waste placed next to or on top of your bin. At that time, we asked for a one-off payment to cover the cost of purchasing a brown bin. It is not an acceptable alternative and we will take enforcement action against anyone caught doing it. When payment has been made for the garden waste service, you will receive one sticker for each bin you have paid for. Alternatively, if you are the bank account holder, call us on 01205314200. Boston Borough Council will operate as normal during May's Bank Holiday bonanzas. Only loose, compostable garden waste may be placed in the garden waste bin. Our crews will check bins which they suspect may have garden waste, they will do this by observing bags or loose garden waste, particularly at the bottom or middle of the bin. Please allow a minimum of two working days for your payment to be processed. We will not be responsible for cleaning any bins at any time during or after collection in any circumstances. Alternatively, if you are the bank account holder, call us on 01205 314200. Old accounts did not get transferred. Yes, but there will be a charge. You can keep and reuse your bin if you wish. Regardless of the above, you decided that in April 2016 you would put a yearly 30 charge in place for residents to have their garden waste brown bins emptied. A sticker is required to show our crews that you have purchased the service, our crews will not collect any brown bins which do not display a valid sticker. Customers who have received multiple yellow stickers will only be charged for the service they have requested. Please note: We aren't able to offer part year subscriptions. If you do not notify usof your change of address, we will not be able to collect your bin. Our website uses necessary cookies to assist with your use and navigation of the site. If we miss your bin, please report it to us on 01205 314200. To ensure that your collections continue you must contact us to transfer the service to your new address. We will contact you using the information you have given in your application and will then make a payment to the value of 45. The cost for this service is: 43 for your first garden waste (brown) bin. Housing benefit overpayments. You can pay your bill by debit card using our secure Pay Online facility - link below in Useful Pages. At 40, the North Kesteven Garden Waste Collection Service continues to be good value for money. Bereavement services. Direct Debit. The refund will be pro-rata from the next whole month after the date of your death. To sign up for garden waste collections, you first need to buy a brown bin. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other Council Invoices' link to make your payment and follow the on-screen instructions. Our collection vehicles are also fitted with CCTV cameras and we may carry out checks on bins which have been reported as missed, we do this to make sure our resources are being used effectively and that we can respond to enquiries more effectively. If you are unsure on your collection day, please call our customer service team on 01205 314200 and we will be able to inform you. Boston Borough Council green waste stickers. You can share only one bin with a neighbour if you both only have need of half a bin or less and have entered into a separate private agreement to share a bin and the costs of the service with a neighbour. You have agreed for Boston Borough Council to collect your garden waste and to comply with the Council's terms and conditions below in respect of this service. The transfer of service to a third party where the third party is living at a different address is not permitted. Please visit the Household Waste Recycling Centre page for opening times. Buying a bin. Customers who make a one-off card payment online up until 30/04/2023 will be entered into a prize draw where the offer of a free service to the value of 45 will be given. Twigs and small branches. Your sticker has a blank section in the middle for your address; on here you should write in permanent marker pen, your house number / house name, street name and postcode. Collections may be suspended, such as in severe weather, without notice or compensation. One of the ten lucky winners will also win a 'Lincolnshire Hamper' up to the value of 45.00. It is a common concern that fly-tipping will increase as a result of the introduction of charges for garden waste collections. All of your personal and card details are protected using 256 bit encryption, when transmitted over the internet. Sign up now! Your direct debit will automatically be cancelled on our system. If your bin is damaged, email us to report it at gardenwaste@boston.gov.uk or contact us on 01205 314200. TS24 8AY, Powered by Jadu ContinuumHandcrafted by Spacecraft, Household Waste Recycling Centre | Household Waste Recycling Centre | Hartlepool Borough Council. Welcome to the Boston Council 24 hour secure Internet payments service. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. Unfortunately not, all garden waste needs to be put loose in the brown bin purchased from Boston Borough Council. South & East Lincolnshire Councils Partnership. We also recommend you report the theft to Lincolnshire Police on 101. No. Email: waste.management@hartlepool.gov.uk, Customer Services Residents are encouraged to keep their brown bins in case they decide to take up the subscription at a later date, or to assist with home composting. We will not return to collect a bin which is presented late for collection. No. If you choose not to sign up to the garden collection service, you will need to make alternative arrangements for your garden waste. Our crews will not attempt to free up waste stuck in the bin. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. We will issue you a new sticker which you will need to apply to your bin(s), replacing your old sticker. To be eligible to receive all 8 collections you will need to have subscribed to this service prior to the date of your areas first collection. If your bin becomes damaged via the collection process we will repair or replace it free of charge, as soon as is reasonably practical, on one occasion. Email Us - info@boston.gov.uk. Report a missed bin collection. You will pay the Council an amount of 45 for a first bin of garden waste collected and 20 for each additional bin. Our website uses necessary cookies to assist with your use and navigation of the site. (opens new window) It was said by a member of staff at Boston Borough Council during a telephone call to a resident in Boston on 8th April 2016, that only 2000 people in the borough had been polled in . For further information on Garden Waste collection please see this link. You may make a variety of payments using this secure site with most major credit or debit cards. Planning on moving house. Only authorised personnel may access this information. Please ensure the bin lid is closed for collection. You should notify us by email at gardenwaste@boston.gov.uk or by calling 01205 314200. Other bin queries. Boston Borough is set to benefit from 2.62million of new funding through UKSPF and REPF. If payment is not made by the date due for any reason, we will withdraw your service. To pay by Standing Order or Online Banking, contact your bank. If you regularly have too much to fit in your bin, you may require a second garden waste bin at a cost of 20 per annum (plus the cost of the extra bin). As this is a new email address, it may be the case that the receipt for your payment email may end up in junk or quarantine folders. Simply complete the It costs 20 extra to empty each additional bill. We will not empty any bin(s) that does not display a valid sticker or where the sticker cannot be clearly seen by crews at the time of collection. Boston Borough Council (BBC), as also stated above, said that they introduced the "kerbside collection service for garden waste to reduce the amount of waste being taken to landfill". We will not return to collect a bin if the waste has not been emptied. too heavy, or due to age, the cost of repair or replacement will be chargeable to you at 40. . You should contact us by emailing or calling us on 01205 314200 and you can purchase a new bin at 40.
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